We're happy to wrap your purchase or gift in our signature cream and gold polka dot tissue and platinum-colored gift box. We'll add a pretty ribbon and a little gift card, too. Just let us know in the customer comment box.
We try to fill our orders as promptly as possible and usually can ship within 1-3 days of receipt of order. With standard delivery, your order should arrive in 5-7 business days. Special orders may take longer. Rush shipping is available - just give us a call at 404.467.0311 and we'll check the appropriate rates for you.
Furniture, large items and most art will require white glove delivery by freight with a surcharge to cover additional shipping costs. If this is the case, we'll contact you to arrange delivery to your front door. Please note these items may be delivered on a palette. Unfortunately, we are unable to ship to addresses outside the United States or to post office boxes.
We offer free shipping for any items that are not white glove delivery. White glove delivery costs are estimated by our specialty shippers and based on packing, crating, weight and dimensions.
Sales tax and local taxes on merchandise will be applied to Georgia residents.
Every once in a while, we'll be out of an item that you've ordered. Back-ordered items will be shipped as soon as we receive them. If we’re unable to fulfill your order, we will issue a refund to the original form of payment. And, of course, we'll be in touch by email or phone to keep you posted.
Got a question? We're happy to chat with you. Call us 404.467.0311 between 10-6 Monday-Friday and 10-5 Saturday or email us at firstname.lastname@example.org.
Click here for our Customer Care FAQs.