PAYMENT OPTIONS
We gladly accept American Express, Visa, Mastercard, and Discover.
RETURNS
Had a change of heart? No problem. We're happy to issue you a store credit or exchange for merchandise that is unused and in the same condition in which you received it. It must also be in the original packaging and we'll need your receipt of sale or proof of purchase.
Our return policy lasts 14 days. Unfortunately, we won't be able to offer a store credit or exchange after 14 days or if the merchandise shows obvious signs of use or damage or is missing parts not due to our error. We also can't issue store credit for gift cards, personalized merchandise, some health/personal care items, perishable goods or anything that's hazardous. Only regular priced items may be issued store credit or exchanged. All sale items are final sale.
Please note that return shipping charges are the purchaser’s responsibility unless the item received is incorrect or damaged. In that case, please contact us prior to sending the item back so we can provide you with a return shipping label and expedite your replacement order.
To return an item, please send (via traceable mail) the unused item(s) with the original receipt and packaging to:
Huff Harrington Home
3872 Roswell Road NE
Atlanta, GA 30342
ART RETURNS
Purchases of original art from Huff Harrington Home and Huff Harrington Fine Art are final sale.
RETURNS FOR DAMAGED OR DEFECTIVE PRODUCTS
Oops. It happens. If you received an item that is damaged or defective, or you received the wrong item, please call us at 404.467.0311 or email us at home@huffharrington.com so we can assist you.
RETURNING GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a credit for the value of your return. Once the returned item is received, a Huff Harrington gift certificate will be mailed to you.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at home@huffharrington.com for instructions on returning the item.
ORDER CANCELLATIONS
We can accept cancellations on any order that has not been processed or shipped. Please call us at 404.467.0311 or email us at home@huffharrington.com.
APPROVALS
We know it can be hard to make a decision on a piece of furniture or a painting. Give us a call and we'll arrange for you to try selected items on approval for 72 hours. You are responsible for all shipping costs associated with an approval. If we don't hear from you within the specified time, we'll assume you've fallen in love with the piece and we'll charge your credit card. If you decide to return the item on approval, please pack it carefully in the original packaging (we recommend having it professionally packed) and sent it insured via a trackable shipper like UPS or FedEx. If the item is being returned, we must be notified within the 72 hour period or your card will be charged and no refunds issued. If the item is returned to us damaged in any way, we will charge the card for the full amount of the item.
QUESTIONS
Got a question? We're happy to chat with you. Call us 404.467.0311 between 10-6 Monday-Friday and 10-5 Saturday or email us at home@huffharrington.com.
Click here for our Customer Care FAQs.
